Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts.
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Through this service, TDRA issues wireless services authorizations to government, business and individuals
Providing convenient, on-demand access to a shared pool of configurable computing resources (e.g. networks, servers and storage), with a centralized deployment model, compute and storage resources enabling rapid service provision and launch with minimal management effort or interaction with service provider. The overall objective is to create a more agile federal enterprise where services can be provisioned on demand to meet government compute requirements. The service provides the following features: - Data migration feature (self-service): linking the government entity with FedNet so that the entity's business can be migrated from its location to FedNet using VMware Cloud Migration tools - The entity's infrastructure must be compatible with VMware technology - VPN feature (Self-Service): The secure virtual networking (VPN) feature within FedNet cloud enables the entity's employees to benefit from their corporate services remotely. In addition, the feature can be utilized as a site to site VPN termination point for the entities to connect to FedNet.
This service aims to issue licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
This service facilitates registration of SIM cards Points of Sale (PoS) in the UAE
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Allocating number resources to UAE telecom service providers
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Through this service, TDRA issues wireless services authorizations to government, business and individuals
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Through the service, government entities can request approval from TDRA to be exempted from the blocking system applied by telecom service providers
Through this service, TDRA issues wireless services authorizations to government, business and individuals
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Through this service, TDRA cancels wireless services authorizations
Providing convenient, on-demand access to a shared pool of configurable computing resources (e.g. networks, servers and storage), with a centralized deployment model, compute and storage resources enabling rapid service provision and launch with minimal management effort or interaction with service provider. The overall objective is to create a more agile federal enterprise where services can be provisioned on demand to meet government compute requirements. The service provides the following features: - Data migration feature (self-service): linking the government entity with FedNet so that the entity's business can be migrated from its location to FedNet using VMware Cloud Migration tools - The entity's infrastructure must be compatible with VMware technology - VPN feature (Self-Service): The secure virtual networking (VPN) feature within FedNet cloud enables the entity's employees to benefit from their corporate services remotely. In addition, the feature can be utilized as a site to site VPN termination point for the entities to connect to FedNet.
Providing Email as a service to government entities, using Microsoft Exchange This service provides a self-portal for entities to manage their mail account
FedNet provides connectivity between government entities for the purpose of exchanging and sharing data, which would save the entities the costs of direct connection with each entity independently.
Providing technical support to the beneficiaries of FedNet services. This service is available to the entity by default as soon as it enrolls on any of FedNet services.
Data backup aims at the protection of government entities' virtual data centers hosted on FedNet or their data. This service provides a platform for entities to manage backup processes.
Disaster recovery service enables entities to protect the systems hosted in their digital infrastructure or on the FedNet to be protected in another location far from the government entity's location. The service provides the entity with the flexibility to protect its critical virtual systems, and reduce the overall cost. Additionally, users can implement disaster recovery drills in their environment without referring to the FedNet team, to ensure availability and compliance with business continuity standards.
It is a system that allows government entities to exchange data smoothly and provide their services in an integrated way. The system meets the customer's needs to get the service without moving from one entity to another.
This service provides technical consultancy to government entities to solve technical issues via expert technical teams of TDRA. It highlights challenges facing government entities and provides related suggestions and solutions.
The service provides a tool for composing surveys for the government entity. That tool enables the entity to reach the target audience and allows the public to provide their opinions easily and transparently.
The service provides government entities with awareness lectures on different subjects of cybersecurity. It aims to make the public aware of the best practices in this field and related risks.
TDRA provides two types of connectivity to connect government entities to FedNet. Private dedicated connectivity is encrypted and used to link government entities via a private network with high standards, while virtual private networking is made online via FedNet. Connectivity is made upon the requirements of the applicant and in coordination with FedNet.
It is assisting government entities to adopt digital participation tools provided to implement the principles of the UAE digital government. The service allows entities to use an interactive platform to develop services, policies and projects based on the feedback of the public.
This service provides secure internet to all federal government entities through a dual internet service provider, which allows for higher productivity. This service provides a unified internet connection within federal entities. The Federal Network is the main internet service provider for federal entities, which guarantees a service availability by 99.99% throughout the year
Providing consultancy service to government entities regarding linking to the UAE Pass for purpose of digital transformation in the UAE
The service allows federal government entities to analyze malware and receive reports on the behavior of such software
Providing a security system hosted in FedNet cloud services, installed in the servers and computers of the government entity. This system provides protection for the endpoints and devices of the entities by providing a mechanism that prevents the attacker from misusing servers and computers and sending alerts in the event of any hacking attempts. These systems can also be used for detecting intrusions that have already occurred.
Measuring the extent to which employees respond to fraudulent messages, by sending fake messages and persuading them to send their private information or open links and attachments. A report is provided to the entity on who opened the email and clicked on the link, and who provided their private information. The report helps in assessing the level of employees awareness on security risks
This service allowed the government entities to report an incident to be investigated by the TDRA team.
Evaluating the security practices at the level of the digital infrastructure and digital services of government entities, by searching for security vulnerabilities and trying to use them to access data and internal environment, and then providing a report to the entity about the vulnerabilities that have been discovered, in order to close them before attackers exploit them
Providing Forensics Analysis services for any devices or networks hacked or suspected of being hacked, and issuing a Forensics Analysis report with detailed information about what happened, how it happened and who did it.
This service helps government entities identify security vulnerabilities in servers, networks, and websites and provide them with recommendations on mechanisms for resolving vulnerabilities.
Installing a security incident management system in the technical work environments and networks of the government entity, which provides alerts about potential risks, security incidents and vulnerabilities
A service that allows government entities and companies to obtain approval certificate to conduct Internet of Things services
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts.
This service aims to issue licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
This service aims to add a new (qualified) trust service or trust service to a valid TSP or (Q)TSP license.
This service aims to renew licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
This service aims to amend the administrative and technical data in the (Q)TSP License
This service aims to facilitate the submission of grievance against decisions or violation decisions taken by TDRA against (Qualified) Trust Service Providers.
This service enable the cancellation of a (Qualified) Trust Service from a valid license of (Qualified) Trust Service Providers.
This service facilitates registration of SIM cards Points of Sale (PoS) in the UAE
Through this service, the applicant can modify the details of SIM Card Point of Sale registration in the UAE.
Through this service, the applicant can renew SIM Card Point of Sale Registration in the UAE
Through this service, the applicant can cancel SIM Card PoS registration in the UAE
Allocating number resources to UAE telecom service providers
Monitoring and following-up to control the anticompetitive behavior, ending the violations that have been found, and informing the licensee "the complainant" of all the steps that have been taken to correct wrongful practices.
This service allows telecom service providers in the UAE to obtain a decision from TDRA regarding price control requests for new telecom services in order to ensure fair competition between telecom service providers.
The service allows telecom service providers to obtain a letter of recommendation from TDRA addressed to the concerned municipalities to approve the allocation of a public plot of land for the construction of relay transmitters of mobile network.
Resolving disputes related to interconnection or access to the network between licensees in a sequential and clear manner to settle disputes between them
The service allows telecom service providers to return unused numbers
This service includes issuing License of Certification Service Provider (CSP) for local companies in the UAE
Notification of Foreign Certificate Services Provider
Renew your Foreign Certificate Services Provider Notification
Obtain an Accredited Domain Registrar License to provide services to register, renew or modify UAE's country code namespace (ccTLD).
Renew you Accredited Domain Registrars License
Top-up your account
TDRA provides the necessary technical information to the accredited registrars and respond to their inquiries through a specialized team
Renew License of certification service provider
Apply for "Equipment Registration"
Renew the registration and approval of telecommunications equipment in the UAE. it should be requested one month before expiry date of the certificate, or within 15 days of the expiry.
Modification of the of the type approval certificate data, if the modifications are as described in the "Service Conditions" field.
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Modify registration of telecom equipment suppliers and manufacturers in the UAE
Renew registration of telecom equipment suppliers and manufacturers in the UAE
Cancel your registration as a telecom supplier in the UAE
If you want to do business with TDRA, register as a TDRA supplier and receive notifications about tender opportunities
Renew your registration as TDRA supplier
If you are a TDRA supplier, submit invoices and follow-up on your business with TDRA electronically
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts.
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Through the service, government entities can request approval from TDRA to be exempted from the blocking system applied by telecom service providers
Through this service, TDRA issues wireless services authorizations to government, business and individuals
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Through this service, TDRA cancels wireless services authorizations
Providing convenient, on-demand access to a shared pool of configurable computing resources (e.g. networks, servers and storage), with a centralized deployment model, compute and storage resources enabling rapid service provision and launch with minimal management effort or interaction with service provider. The overall objective is to create a more agile federal enterprise where services can be provisioned on demand to meet government compute requirements. The service provides the following features: - Data migration feature (self-service): linking the government entity with FedNet so that the entity's business can be migrated from its location to FedNet using VMware Cloud Migration tools - The entity's infrastructure must be compatible with VMware technology - VPN feature (Self-Service): The secure virtual networking (VPN) feature within FedNet cloud enables the entity's employees to benefit from their corporate services remotely. In addition, the feature can be utilized as a site to site VPN termination point for the entities to connect to FedNet.
Providing Email as a service to government entities, using Microsoft Exchange This service provides a self-portal for entities to manage their mail account
FedNet provides connectivity between government entities for the purpose of exchanging and sharing data, which would save the entities the costs of direct connection with each entity independently.
Providing technical support to the beneficiaries of FedNet services. This service is available to the entity by default as soon as it enrolls on any of FedNet services.
Data backup aims at the protection of government entities' virtual data centers hosted on FedNet or their data. This service provides a platform for entities to manage backup processes.
Disaster recovery service enables entities to protect the systems hosted in their digital infrastructure or on the FedNet to be protected in another location far from the government entity's location. The service provides the entity with the flexibility to protect its critical virtual systems, and reduce the overall cost. Additionally, users can implement disaster recovery drills in their environment without referring to the FedNet team, to ensure availability and compliance with business continuity standards.
It is a system that allows government entities to exchange data smoothly and provide their services in an integrated way. The system meets the customer's needs to get the service without moving from one entity to another.
This service provides technical consultancy to government entities to solve technical issues via expert technical teams of TDRA. It highlights challenges facing government entities and provides related suggestions and solutions.
The service provides a tool for composing surveys for the government entity. That tool enables the entity to reach the target audience and allows the public to provide their opinions easily and transparently.
The service provides government entities with awareness lectures on different subjects of cybersecurity. It aims to make the public aware of the best practices in this field and related risks.
TDRA provides two types of connectivity to connect government entities to FedNet. Private dedicated connectivity is encrypted and used to link government entities via a private network with high standards, while virtual private networking is made online via FedNet. Connectivity is made upon the requirements of the applicant and in coordination with FedNet.
It is assisting government entities to adopt digital participation tools provided to implement the principles of the UAE digital government. The service allows entities to use an interactive platform to develop services, policies and projects based on the feedback of the public.
This service provides secure internet to all federal government entities through a dual internet service provider, which allows for higher productivity. This service provides a unified internet connection within federal entities. The Federal Network is the main internet service provider for federal entities, which guarantees a service availability by 99.99% throughout the year
Providing consultancy service to government entities regarding linking to the UAE Pass for purpose of digital transformation in the UAE
The service allows federal government entities to analyze malware and receive reports on the behavior of such software
Providing a security system hosted in FedNet cloud services, installed in the servers and computers of the government entity. This system provides protection for the endpoints and devices of the entities by providing a mechanism that prevents the attacker from misusing servers and computers and sending alerts in the event of any hacking attempts. These systems can also be used for detecting intrusions that have already occurred.
Measuring the extent to which employees respond to fraudulent messages, by sending fake messages and persuading them to send their private information or open links and attachments. A report is provided to the entity on who opened the email and clicked on the link, and who provided their private information. The report helps in assessing the level of employees awareness on security risks
This service allowed the government entities to report an incident to be investigated by the TDRA team.
Evaluating the security practices at the level of the digital infrastructure and digital services of government entities, by searching for security vulnerabilities and trying to use them to access data and internal environment, and then providing a report to the entity about the vulnerabilities that have been discovered, in order to close them before attackers exploit them
Providing Forensics Analysis services for any devices or networks hacked or suspected of being hacked, and issuing a Forensics Analysis report with detailed information about what happened, how it happened and who did it.
This service helps government entities identify security vulnerabilities in servers, networks, and websites and provide them with recommendations on mechanisms for resolving vulnerabilities.
Installing a security incident management system in the technical work environments and networks of the government entity, which provides alerts about potential risks, security incidents and vulnerabilities
A service that allows government entities and companies to obtain approval certificate to conduct Internet of Things services
This service aims to issue licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
This service aims to add a new (qualified) trust service or trust service to a valid TSP or (Q)TSP license.
This service aims to renew licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
This service aims to amend the administrative and technical data in the (Q)TSP License
This service aims to facilitate the submission of grievance against decisions or violation decisions taken by TDRA against (Qualified) Trust Service Providers.
This service enable the cancellation of a (Qualified) Trust Service from a valid license of (Qualified) Trust Service Providers.
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
This service facilitates registration of SIM cards Points of Sale (PoS) in the UAE
Through this service, the applicant can modify the details of SIM Card Point of Sale registration in the UAE.
Through this service, the applicant can renew SIM Card Point of Sale Registration in the UAE
Through this service, the applicant can cancel SIM Card PoS registration in the UAE
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Allocating number resources to UAE telecom service providers
Monitoring and following-up to control the anticompetitive behavior, ending the violations that have been found, and informing the licensee "the complainant" of all the steps that have been taken to correct wrongful practices.
This service allows telecom service providers in the UAE to obtain a decision from TDRA regarding price control requests for new telecom services in order to ensure fair competition between telecom service providers.
The service allows telecom service providers to obtain a letter of recommendation from TDRA addressed to the concerned municipalities to approve the allocation of a public plot of land for the construction of relay transmitters of mobile network.
Resolving disputes related to interconnection or access to the network between licensees in a sequential and clear manner to settle disputes between them
The service allows telecom service providers to return unused numbers
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts.
This service includes issuing License of Certification Service Provider (CSP) for local companies in the UAE
Notification of Foreign Certificate Services Provider
Renew your Foreign Certificate Services Provider Notification
Obtain an Accredited Domain Registrar License to provide services to register, renew or modify UAE's country code namespace (ccTLD).
Renew you Accredited Domain Registrars License
Top-up your account
TDRA provides the necessary technical information to the accredited registrars and respond to their inquiries through a specialized team
Renew License of certification service provider
Through this service, TDRA issues wireless services authorizations to government, business and individuals
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Through this service, TDRA cancels wireless services authorizations
Apply for "Equipment Registration"
Renew the registration and approval of telecommunications equipment in the UAE. it should be requested one month before expiry date of the certificate, or within 15 days of the expiry.
Modification of the of the type approval certificate data, if the modifications are as described in the "Service Conditions" field.
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Modify registration of telecom equipment suppliers and manufacturers in the UAE
Renew registration of telecom equipment suppliers and manufacturers in the UAE
Cancel your registration as a telecom supplier in the UAE
If you want to do business with TDRA, register as a TDRA supplier and receive notifications about tender opportunities
Renew your registration as TDRA supplier
If you are a TDRA supplier, submit invoices and follow-up on your business with TDRA electronically
A service that allows government entities and companies to obtain approval certificate to conduct Internet of Things services
Providing consultancy service to government entities regarding linking to the UAE Pass for purpose of digital transformation in the UAE
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Share your suggestions regarding any of TDRA's services, initiatives, or events
Submit a complaint about TDRA services, service channels or others
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts.
Through this service, TDRA issues wireless services authorizations to government, business and individuals
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Through this service, TDRA cancels wireless services authorizations
The .aeDA is responsible for the setting and enforcement of all policies with regard to the operation of the .ae ccTLD and ".امارات" (dotEmarat) as well as overseeing the operation of the Registry System.
The first of its kind in the Arab world, the ICT Fund aims to jump start innovation within the ICT sector in the UAE.
Aims to enhance the national education sector by supporting UAE academically distinguished cadres to drive the country’s education in ICT related disciplines, in order to meet the increasing demand for ICT specialized national human resources.
Esaad Initiative has been launched for the purpose of achieving leadership in ICT sector.
In this episode, we delve into the Arabic language's integration into the government work environment as part of TDRA's concerted effort to su...
24/07/2024
22/07/2024
11/07/2024
08/07/2024
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20/06/2024
17/06/2024
16/06/2024
In line with its regulatory role, TDRA provides a list of regulations and rulings in the various fields of the ICT sector.