The TDRA is committed to protecting the privacy and personal information of its website users through the following:

  • Any personal information collected through use of the TDRA Website will be treated with the highest standards of security and confidentiality.
  • The TDRA will take precautions to prevent the loss, misuse or alteration of personal information, including storing personal information on a secure database.

The TDRA may collect, store, and use the following kinds of personal data:

  • Information about website users´ computers and about their visits to and use of the TDRA Website (including IP address, geographical location, browser type, length of visit and number of page views); and information voluntarily provided to the TDRA through use of the TDRA Website.
  • Information voluntarily provided to the TDRA through use of the TDRA Website.

The TDRA uses Google Analytics, which generates statistical information about website use, using cookies which are stored on users´ computers. Google stores this information, and its privacy policy can be viewed Here 

The TDRA may use website users´ personal information to:

  • Send email notifications, announcements, information or other marketing communications; and
  • Communicate and follow up about enquiries, suggestions and complaints.

The TDRA will not disclose personal information to third parties, except as provided below:

  • When required to do so by law; and
  • In connection with any legal proceedings.

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Last updated :

18/10/2022 10:17

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Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

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Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support