Management Systems Policies

Pandemic Management Policy
Pandemic Management Policy

This Policy applies to all TDRA workers, visitors and customers in TDRA facilities, only during the times of pandemic as defined by the competent authorities

(0.1 MB , pdf)
OSHAD Policy
OSHAD Policy

This Policy applies to all TDRA workers, visitors and customers and aims to enhance occupational health and safety measures at the workplace

(0.4 MB , pdf)
Asset Management Policy
Asset Management Policy

TDRA is committed to establish an effective Asset Management System, while complying with all legislative and regulatory requirements.

(0.2 MB , pdf)
Customers Satisfaction Policy for Complaints Handling and Disputes Resolution
Customers Satisfaction Policy for Complaints Handling and Disputes Resolution

This Policy aims to provide different mechanisms to meet the customers’ needs, and to ensure that complaints are dealt with in an efficient and flexible manner.

(0.1 MB , pdf)
Energy Policy
Energy Policy

TDRA strives to use energy in an efficient, cost-effective,and environmentally responsible manner .

(0.2 MB , pdf)
Information Security Policy
Information Security Policy

TDRA is committed towards securing the confidentiality, integrity and availability of information.

(0.3 MB , pdf)
IT Service Management system Policy
IT Service Management system Policy

TDRA is committed towards delivering IT services for the day-to-day business operations of their respective customers

(0.3 MB , pdf)
Quality Health Safety and Environment System Policy
Quality Health Safety and Environment System Policy

TDRA is committed to QHSE standards in its internal and external operations.

(0.2 MB , pdf)
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