Management Systems Policies
Pandemic Management Policy
This Policy applies to all TDRA workers, visitors and customers in TDRA facilities, only during the times of pandemic as defined by the competent authorities
ADOSH policy
This Policy applies to all TDRA workers, visitors and customers and aims to enhance occupational health and safety measures at the workplace
Asset Management Policy
TDRA is committed to establish an effective Asset Management System, while complying with all legislative and regulatory requirements.
Customers Satisfaction Policy for Complaints Handling and Disputes Resolution
This Policy aims to provide different mechanisms to meet the customers’ needs, and to ensure that complaints are dealt with in an efficient and flexible manner.
Energy Policy
TDRA strives to use energy in an efficient, cost-effective,and environmentally responsible manner .
Information Security Policy
TDRA is committed towards securing the confidentiality, integrity and availability of information.
IT Service Management system Policy
TDRA is committed towards delivering IT services for the day-to-day business operations of their respective customers
