TDRA

Customers Satisfaction Policy for Complaints Handling and Disputes Resolution

This Policy aims to provide different mechanisms to meet the customers’ needs, and to ensure that complaints are dealt with in an efficient and flexible manner.

TDRA

Energy Policy

TDRA strives to use energy in an efficient, cost-effective,and environmentally responsible manner .

TDRA

Information Security Policy

TDRA is committed towards securing the confidentiality, integrity and availability of information.

TDRA

IT Service Management system Policy

TDRA service providing departments an

TDRA

Quality Health Safety and Environment System Policy

TDRA is committed to QHSE standards in its internal and external operations.

TDRA

The Asset Management Policy

TDRA is committed to establish an effective Asset Management System, while complying with all legislative and regulatory requirements.