Archive

TDRA preserves its old website data in the Archive section and makes it available for future research purposes. The archived data includes news, rules, regulations, laws and other documents. Some documents may not be effective and they are available for research and analysis only. The Archive section is searchable from the website search tool.

Intiatives
03/10/2021
Sustainability Report 2021
(4.9 MB)
03/10/2020
Sustainability Report 2020
(2.9 MB)
31/12/2018
Annual Report 2018
(3.2 MB)
31/12/2017
Annual Report 2017
(16.5 MB)
31/12/2016
Annual Report 2016
(2.9 MB)
31/12/2015
Annual Report 2015
(6.7 MB)
31/12/2014
2014 Annual Report
(3.4 MB)
31/12/2013
2013 Annual Report
(1.6 MB)
31/12/2012
2012 Annual Report
(4.5 MB)
31/12/2011
2011 Annual Report
(3.2 MB)
31/12/2010
2010 Annual Report
(4.9 MB)
31/12/2009
2009 Annual Report
(13.8 MB)
01/10/2016
Consumer Dispute Quick Guide
(0.7 MB)
10/01/2017
Consumer Protection Regulations
(0.4 MB)
20/03/2019
Consumer Protection Regulations V1.4
(0.5 MB)
15/03/2017
Customer Happiness Guide
(2.5 MB)
22/01/2020
Customer Service Manual 2020
(1.1 MB)
13/08/2012
Federal Decree-Law no. 5 of 2012 on combating Cybercrimes
(0.2 MB)
30/12/2009
Land Property Right - ( file available in Arabic )
(0.2 MB)
30/01/2014
Regulations Annex1 Consumer Dispute Procedure
(0.2 MB)
30/01/2014
Regulations Annex2 Complaints Regarding Marketing and Communications Practices
(0.2 MB)
30/09/2009
Unsolicited Electronic Commuincations
(0.3 MB)
News 34 Thousand Participants in the Voluntary Crowdsourcing Campaign to Develop the Official UAE Government Portal
30/12/2019
34 Thousand Participants in the Voluntary Crowdsourcing Campaign to Develop the Official UAE Government Portal
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News TRA holds the 6th ICT Development Forum
25/12/2019
TRA holds the 6th ICT Development Forum
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Warning
25/12/2019
TRA warns the public of a computer virus spreading fraudulent links
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News UAE participates in the 23rd session of the Council of Arab Ministers of Communications and Information
18/12/2019
UAE participates in the 23rd session of the Council of Arab Ministers of Communications and Information
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News TRA and a Number of Government and Private Entities Sign MoUs on UAE Pass
16/12/2019
TRA and a Number of Government and Private Entities Sign MoUs on UAE Pass
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News 2 Million Views on the Official Portal of the UAE Government during November
13/12/2019
2 Million Views on the Official Portal of the UAE Government during November
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