TDRA preserves its old website data in the Archive section and makes it available for future research purposes. The archived data includes news, rules, regulations, laws and other documents. Some documents may not be effective and they are available for research and analysis only. The Archive section is searchable from the website search tool.

Sustainability Report 2021
Sustainability Report 2020
Sustainability Report 2019 - Arabic
Consumer Dispute Quick Guide
Consumer Protection Regulations
Consumer Protection Regulations V1.4
Customer Happiness Guide
Customer Service Manual 2020
Federal Decree-Law no. 5 of 2012 on combating Cybercrimes
Land Property Right - ( file available in Arabic )
Regulations Annex1 Consumer Dispute Procedure
Regulations Annex2 Complaints Regarding Marketing and Communications Practices
Unsolicited Electronic Commuincations

Last updated :

23/08/2023 07:50

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