1. Commitment to Digital Accessibility:
The Telecommunications and Digital Government Regulatory Authority (TDRA) is committed to an inclusive digital environment, ensuring access to our digital services for all user categories, including people of determination and the elderly. This aligns with the UAE's vision of barrier-free digital society in accordance with the national digital accessibility policy.

2. Digital Accessibility Goals:
- Support national efforts to create a barrier-free society, allowing all community members to access digital government services.
- Comply with the digital accessibility guidelines, in line with the country's digital transformation goals.
- Make digital services easily accessible for people of determination and the elderly, improving their quality of life.
- Continuously improve and integrate digital government services.
- Use the latest digital technologies, such as AI and digital transactions, to enhance the service quality and efficiency.
- Create a sustainable digital environment by reducing paper usage and increasing the productivity, improving the user experience.
- Provide multiple digital transaction channels, which are easy to use for people of all ages and abilities, ensuring accessibility for people of determination and the elderly.

3. Digital Accessibility Standards:
The Authority platforms are designed according to the UAE Design System and in compliance with WCAG 2.2 AA standards to ensure a seamless and user-friendly experience for all users.

4. Available Features:
The Authority website provides list of features to support all user categories and facilitate their access to the content and services, including:
- Website Structure:
The Authority website is designed in accordance with global standards (W3C) to ensure seamless navigation and organized, logical access to the content.
- Adjust Text Size and Spacing:
Users can easily adjust text size and spacing, ensuring a comfortable reading experience based on their needs.
- Highlight Links:
This feature improves the visibility of available actions and helps users to navigate the website efficiently.
- Contrast:
Users can adjust the contrast of the website, activate the smart contrast feature based on their needs.
- Screen Reader:
Users can benefit from this feature, which can also assist people with visual disabilities by improving accessibility.

5. Ongoing Efforts:
The Authority is committed to continuously improving digital accessibility through the following:
- Conducting regular tests to ensure its digital platforms comply with the latest digital accessibility standards.
- Continuously updates to the website and Smart applications to enhance user experience.
- Adopting the latest innovative technologies to provide an advanced digital experience aligned with evolving standards.
- Continuously developing the content and integration with external parties to achieve optimal compliance with the digital accessibility standards.

6. Feedback and Support:
The Authority welcomes your feedback and suggestions to improve the digital accessibility experience. If you encounter any issues accessing our digital services, please don't hesitate to contact us through:
- Email: Info@tdra.gov.ae
- Toll Free Call: +971 800 12
- International Calls: +971 4 7774444
We will review and resolve any complaints to ensure a seamless and user-friendly experience.

7. Alignment with Laws and Policies:
The Authority is committed to complying with all digital accessibility laws and regulations in the UAE.
You can visit the following link to view the National Policy for Digital Accessibility.