TDRA provides customers the ability to file a complaint about any of its services. A complaint is defined as a written statement made to TDRA by an external party, expressing their dissatisfaction with procedures or transactions when applying for the service, or with the method of delivery.
Log in using UAEPass (for digital channels)
Fill-in the required information and attach the supportive document (if available)
TDRA will study the complaint
The customer will receive TDRA response, and will be asked to submit his/her satisfaction level with the resolution
1 working day
Free
Industry, Innovation And Infrastructure
Individuals, businesses, government entities, non-governmental organizations
Mobile Application
TDRA Website
Call Center
None
Normal
None
Complaint resolution
n/a
n/a
None
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Supporting documents of the complaint (if any) |
Last updated :
19/02/2025 11:54
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