TDRA provides the customers with the ability to complain against any of its services. A complaint is a statement submitted to TDRA by an external party, expressing their dissatisfaction with procedures or transactions they experience during applying to a service, or the method of service provision.
To
view FAQs, click here
Log in using UAEPass (for digital channels)
Fill-in the required information and attach the supportive document (if available)
TDRA will study the complaint
The customer will receive TDRA response, and will be asked to submit his/her satisfaction level with the resolution
One working day
Free of charge
Mobile Application
TDRA Website
Call Center
None
Supportive documents (if available)
Not available
Last updated :
19/01/2023 21:44
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