File a Complaint

Service Description

TDRA provides customers the ability to file a complaint about any of its services. A complaint is defined as a written statement made to TDRA by an external party, expressing their dissatisfaction with procedures or transactions when applying for the service, or with the method of delivery


Service Steps

Expected Time

One working day


Fees

Free of charge


SDGs Goal

Industry, Innovation And Infrastructure


Target Audience

Individuals, Business, Government Entities, Non-Governmental Organizations


Service Channels

Portal

Mobile Application

Call Center


Service Conditions

None


Complication Level

Normal Service


Service Package

None


Service outcome

Complaint resolution


Service Remark

None


Service Limitation

None


Linkage to Other Services

None


Required Documents

 Documents supporting the complaint (if any) 

For assistance, get in touch through

Call: 800 12

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