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Active Polls

Have you heard about the Mobile Number Portability service between service provider?

127 Respondents

Ended Polls Results

Closed
Are you aware of your rights as a telecom consumer?
No
62.50%
Somewhat
21.88%
Yes
15.62%

18 - 28 May 2019

492 Respondents

Closed
Did the initiative ‘your happiness, our happiness’ help in raising your awareness about the TRA’s services?
I do not know anything about the initiative
59.80%
No
12.75%
Yes
27.45%

18 - 28 May 2019

492 Respondents

Closed
Which of the following negative aspects are associated with fraudulent mobile phone devices?
All of the above
38.95%
Explosive batteries
5.26%
Less lifespan
17.89%
None of the above
26.32%
Poorer quality of signal and service
3.16%
Radiation leakage
8.42%

18 - 28 May 2019

492 Respondents

Closed
How satisfied are you with our new website?
Dissatisfied
23.08%
Satisfied
76.92%

18 - 28 May 2019

492 Respondents

Closed
How satisfied are you with our new website?
Absolutely dissatisfied
26.83%
Dissatisfied
4.88%
Neutral
14.63%
Satisfied
12.20%
Very satisfied
41.46%

18 - 28 May 2019

492 Respondents

Closed
How satisfied are you with TRA’s communication channels ( website, Facebook page, Twitter page, Instagram page , call center) :
Dissatisfied
28%
Neutral
22%
Satisfied
50%

18 - 28 May 2019

492 Respondents

Closed
How satisfied are you with TRA’s communication channels ( website, Facebook page,Twitter page , Instagram page , call center)
Dissatisfied
15.38%
Neutral
19.23%
Satisfied
65.38%

18 - 28 May 2019

492 Respondents

Closed
How satisfied are you with TRA’s e-Services
Dissatisfied
34.48%
Neutral
10.34%
Satisfied
55.17%

18 - 28 May 2019

492 Respondents

Closed
Have you heard about the Mobile Number Portability service between service provider?
No
37.74
Yes
62.26

18 - 28 May 2019

492 Respondents

Closed
Overall, how satisfied are you with the E-services provided by TRA?
Dissatisfied
15%
Extremely satisfied
22.50%
Satisfied
10.83%
Very dissatisfied
44.17%
Very satisfied
7.50%

18 - 28 May 2019

492 Respondents

Closed
Overall, how satisfied are you with your experience in using and navigating through the TRA website?
Dissatisfied
3.92%
Extremely satisfied
50.98%
Satisfied
9.80%
Very dissatisfied
17.65%
Very satisfied
17.65%

18 - 28 May 2019

492 Respondents

Closed
Please specify your level of satisfaction with the TRA website content
Dissatisfied
6.63%
Extremely satisfied
38.55%
Satisfied
15.06%
Very dissatisfied
29.52%
Very satisfied
10.24%

18 - 28 May 2019

492 Respondents

Closed
Please specify your level of satisfaction with the updated e-services list
Dissatisfied
9.57%
Extremely satisfied
39.36%
Satisfied
13.83%
Very dissatisfied
29.79%
Very satisfied
7.45%

18 - 28 May 2019

492 Respondents