Consumer Tool Hub
Your hub for telecom services and consumer support
Access consumer services, submit complaints, explore TDRA initiatives, and learn about telecom safety and consumer rights in one place
Consumer Service Tools
TDRA provides customers with the ability to inquire about its services, initiatives, or events, or to inquire about the status of a current request already submitted by the customer, or any other inquiries.
TDRA provides customers with the ability to submit suggestions regarding its services, initiatives and events to develop the work procedures.
A service that allows customers to complain against any of the procedures or services provided by the Telecommunications and Digital Government Regulatory Authority (TDRA).
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Consumer Initiatives
Hesabati
Manage and verify your registered telecom numbers securely. Protect your identity and monitor SIM ownership information.
“TDRA Eye” Initiative
Manage and verify your registered telecom numbers securely. Protect your identity and monitor SIM ownership information.
