Information and Digital Government

Responsible for enabling federal digital transformation through supporting infrastructure and strategies and enhancing competencies that drive digital transformation to reach an integrated digital government that provides world-class, seamless and fast digital services anytime and anywhere.

Develops and implements digital transformation plans and supervises a comprehensive national roadmap to implement initiatives and projects in line with the government strategy, which contributes to achieving relevant national indicators and provides the suitable environment to reach number 1 globally in digital services.

Telecommunication

The Telecommunications Sector at the Telecommunications and Digital Government Regulatory Authority (TDRA) is responsible for regulating and developing the telecommunications market in the United Arab Emirates through an integrated regulatory framework designed to address technological developments and enhance market efficiency and sustainability.

The Sector plays a key role in enabling advanced and reliable digital infrastructure that supports the continuity of critical services and strengthens the country’s competitiveness regionally and globally in the telecommunications and information technology sector. It also contributes to enabling an integrated telecommunications ecosystem that forms the foundation for vital sectors in the UAE by supporting the deployment of advanced technologies such as 5G, Internet of Things (IoT), and satellite services.

Through its strategic directions, the Sector enhances the country’s readiness to accommodate future developments in telecommunications and reinforces its position as a global hub for innovation in advanced technologies.

Support Service

The Support Services Sector at the Telecommunications and Digital Government Regulatory Authority (TDRA) is responsible for delivering support services that enable sectors and departments to operate efficiently and effectively. This includes managing financial and human resources, enhancing corporate communications, and providing administrative services in line with best practices. The sector contributes to achieving TDRA’s strategic objectives by ensuring resource readiness, improving operational efficiency, and fostering a productive work environment.

DG Office

The Director General’s Office at the Telecommunications and Digital Government Regulatory Authority (TDRA) is responsible for organizing and managing activities related to the Director General, including coordinating meetings and communications, following up on decisions and recommendations, and managing related correspondence, documents, and reports. The Office also follows up on referred matters and coordinates with organizational units and relevant entities.

In addition, the Office oversees the reception and coordination of senior officials and official delegations in accordance with approved procedures and protocols, and follows up on requests, complaints, and grievances referred to the Director General.