Social Media Support
Service Description
This service enables technical social media platform support of local and federal government entities, in terms of:
- Solving issues related to the hackings of platform accounts
- Changing account names on platforms and maintaining the "verified account" status
Service Steps
Expected Time
- 1 working Day
Fees
-
Free of charge
Target Audience
-
Government Sector
Service Channels
- TDRA Website
Service Conditions
In
the event of changing the account name on the platform, the new name must not
have been previously used by others, as the request/application will be
rejected by the platform itself
Complication Level
- Normal service
Service Package
- No service package
Service outcome
- Coordination with social media platforms to recover hacked accounts and/or change the account name on the platform while maintaining verification
Service Remark
- No service remarks
Service Limitation
- No service limitation
Linkage to Other Services
- No linked services
Required Documents
No required documents
