Cancel a service in existing License

Service Description

This service enable the cancellation of a (Qualified) Trust Service from a valid license of (Qualified) Trust Service Providers.


Service Steps

Expected Time

Within 30 days from the date of application completion.


Fees

Fees of requesting cancellation of a service in the license: 10,000 AED


Target Audience

(Qualified) Trust Service Providers licensed by TDRA


Service Channels

Portal

Smart App

Email


Service Conditions
  • Submit a request to cancel the trust service and provide all requirements.
  • Complete the application fee payment process on the Authority's portal.

Complication Level

Complex Service


Service Package

Trust Service Provider License


Service outcome

- The service is cancelled from the valid license without changing the license expiration date - Amendment to the UAE Trust List - Obtain updated license (as application)


Service Remark

- The licensee must notify the Authority of his desire to stop providing any of the trust services, or the approved trust services, or all of them, or part thereof, at least (3) three months before the planned termination date. - The application fee is non-refundable regardless of the final outcome of the application, whether approved or rejected. - The Authority may reject the application if the requirements are not completed within 60 days from the date of submitting the application. - If the request is approved: 1. The service is cancelled from the valid license without changing the license expiration date. 2. The Licensee shall comply with the procedures for activating the approved termination plan. 3. The licensee must notify the public, including subscribers and authorized parties, of its desire to stop providing any, all or part of its services, at least (2) months before the planned termination date, and after obtaining the Authority's approval.


Service Limitation

Trust Service Providers and Authorized Trust Service Providers licensed by the Telecommunications Regulatory Authority and the Digital Government.


Linkage to Other Services

The service is linked to "Trust Service Provider License" service


Required Documents

N/A

For assistance, get in touch through

Call: 800 12

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