Request to resolve interconnection disputes between Licensees

Service Description

Resolving disputes related to interconnection or access to the network between licensees in a sequential and clear manner to settle disputes between them

Service Steps

1

Step 1

Submit an official request to TDRA to resolve the dispute between the licensees
2

Step 2

Provide the necessary documents, if any.
3

Step 3

Review the application by a specialized team at the Authority
4

Step 4

Obtaining TDRA's decision on the dispute

Expected Time

60 working days

Fees

Free of charge

Target Audience

Business

Service Channels

Portal

Mobile Application

Service Conditions

Submitting an official request to TDRA to resolve a dispute between licensees after proving the expiration of the period specified for resolving disputes amicably between the parties.

Complication Level

Complex

Service Package

None

Service outcome

TDRA's decision concerning the dispute

Service Remark

None

Service Limitation

This service is available to UAE telecom service providers only

Linkage to Other Services

None

Required Documents

Documents related to the dispute

For assistance, get in touch through

Call: 800 12

Help and Support

Individual

Business

Government

Help and Support

Individual

Business

Government