Request to resolve interconnection disputes between Licensees

Service Description

Resolving interconnection or network access disputes between licensees in a sequential, clear manner to settle disputes between them

Service Steps

1

Step 1

Submit an official request to the Authority to resolve the inter-licensee dispute
2

Step 2

Attach the required documents "if any"
3

Step 3

Review the application by a specialized team at the Authority
4

Step 4

Obtain the Authority's decision on the dispute

Expected Time

60 working days

Fees

Free of charge

Target Audience

Business Sector

Service Channels

Smart App

Service Conditions

Submitting an official request to TDRA on resolving an inter-licensee dispute after proving that the period specified for resolving disputes amicably between the parties has expired

Complication Level

Complex service

Service Package

No service package

Service outcome

The Authority's decision on the dispute

Service Remark

No service remarks

Service Limitation

This service is specifically for telecom service providers in the country

Linkage to Other Services

No linked services

Required Documents

Dispute-related documentation

For assistance, get in touch through

Call: 800 12

Help and Support

Individual

Business

Government

Help and Support

Individual

Business

Government