Government Entities Social Media support

Service Description

The service allows federal and local government entities to get technical support related to social media platforms, in relation to:

1-  Solving issues related to the entity's account hacking

2- Renaming the account names, while keeping the account verified


Service Steps

Expected Time

2 working days


Fees

Free of Charge


Target Audience

Government entities


Service Channels

Mobile Application

TDRA Website


Service Conditions

In the case of renaming the social media account, the new name must not be used by another party. Otherwise, the application will be refused by the social media platform.


Complication Level

Normal


Service Package

None


Service outcome

Coordinating with social media platforms to retrieve hacked accounts and/or change the name of the account on the platform while maintaining the verification


Service Remark

None


Service Limitation

None


Linkage to Other Services

None


Required Documents

None

For assistance, get in touch through

Call: 800 12

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