Disaster Recovery as a Service

Disaster Recovery (DRaaS)

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Service Description

Disaster Recovery as a Service (DRaaS) enables entities to protect systems hosted in their digital infrastructure or on FedNet to be protected in another site remote from the government entity's location. The service provides the entity with flexibility to protect its critical virtual systems, leading to a reduced overall cost. Additionally, users can implement disaster recovery drills in their own environment without consulting the FedNet team, to ensure availability and compliance with business continuity standards

Service Steps
Expected Time

1 working day

Fees

Free of Charge

Target Audience

Government Sector

Service Channels

Portal

Smart App

Service Conditions
  • Connected to FedNet
  • The entity's infrastructure must be compatible with VMware
Complication Level

Normal service

Service Package

No service package

Service outcome

Cloud infrastructure for disaster recovery

Service Remark

- Service availability is 99.9% as per the SLA Incident Service Level Agreement: • P1 incidents successfully resolved within 4 hours (99.0%) • P2 within 8 hours (99.0%) • P3 within 4 days (99.0%) • P4 within 5 days (99.0%) - Through the self-service portal after allocating the agreed-upon resources - The entity can use any virtual operating system - It can be provided upon request of the entity

Service Limitation

No service limitation

Linkage to Other Services

The service is linked to Ad hoc networking service and Virtual networking service

Required Documents

No required documents

For assistance, get in touch through

Call: 800 12

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