Request exception from blocking system

Service Description

Through the service, government entities can request approval from TDRA to be exempted from the blocking system applied by telecom service providers

Service Steps

1 Step 1

Log in using UAE Pass
2 Step 2

Submit the service request including the official letter addressed to TDRA
3 Step 3

TDRA will review the request
4 Step 4

Receive TDRA's approval on the exception from the blocking system

Expected Time

Not available

Fees

Free of charge

Service Channels

Mobile Application

TDRA Website

Service Conditions

The entity benefiting from the exception from the blocking system must be a government entity

Complication Level

Complex

Service Package

None

Service outcome

Approval on exception from the blocking system

Service Remark

This service may also be requested through the service providers

Service Limitation

This service may also be obtained through the telecom service providers

Linkage to Other Services

None

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Required Documents

- If the service is requested through TDRA: The government entity must send an official letter to TDRA.a

- If the service is requested though the telecom service providers: The government entity must submit the application form for exception from the blocking system to the telecom service providers, along with a copy of the identity or passport of the concerned person in the government entity. After that, the telecom service providers will submit the request to TDRA to be reviewed and approved.