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Services
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Customer Experience Test
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
NOC for Practicing E-Activity
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts
Register Telecom Supplier
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Customer Experience Test
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Issuance of Wireless Permits
Through this service, TDRA issues wireless services authorizations to government entities, business and individuals
Providing Cloud Infrastructure (IaaS)
Providing convenient, on-demand access to a shared pool of configurable computing resources (e.g. networks, servers and storage), with a centralized deployment model, compute and storage resources enabling rapid service provision and launch with minimal management effort or interaction with service provider. The overall objective is to create a more agile federal enterprise where services can be provisioned on demand to meet government compute requirements. The service provides the following features: - Data migration feature (self-service): linking the government entity with FedNet so that the entity's business can be migrated from its location to FedNet using VMware Cloud Migration tools - The entity's infrastructure must be compatible with VMware technology - VPN feature (Self-Service): The secure virtual networking (VPN) feature within FedNet cloud enables the entity's employees to benefit from their corporate services remotely. In addition, the feature can be utilized as a site to site VPN termination point for the entities to connect to FedNet.
New Application for Trust Services License
This service aims to issue licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
SIM Card Point of Sale Registration
This service facilitates registration of SIM cards Points of Sale (PoS) in the UAE
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Allocate Number Resources
Allocating number resources to UAE telecom service providers
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Issuance of Wireless Permits
Through this service, TDRA issues wireless services authorizations to government entities, business and individuals
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Customer Experience Test
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Request Exception From Blocking System
Through the service, government entities can request approval from TDRA to be exempted from the blocking system applied by telecom service providers
Government Entities Social Media Support
The service allows federal and local government entities to get technical support related to social media platforms, in relation to: - Solving issues related to the entity's account hacking - Renaming the account names, while keeping the account verified
Issuance of Wireless Permits
Through this service, TDRA issues wireless services authorizations to government entities, business and individuals
Modify Wireless Authorizations
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Renew Wireless Authorizations
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Cancel Wireless Authorizations
Through this service, TDRA cancels wireless services authorizations
Providing Cloud Infrastructure (IaaS)
Providing convenient, on-demand access to a shared pool of configurable computing resources (e.g. networks, servers and storage), with a centralized deployment model, compute and storage resources enabling rapid service provision and launch with minimal management effort or interaction with service provider. The overall objective is to create a more agile federal enterprise where services can be provisioned on demand to meet government compute requirements. The service provides the following features: - Data migration feature (self-service): linking the government entity with FedNet so that the entity's business can be migrated from its location to FedNet using VMware Cloud Migration tools - The entity's infrastructure must be compatible with VMware technology - VPN feature (Self-Service): The secure virtual networking (VPN) feature within FedNet cloud enables the entity's employees to benefit from their corporate services remotely. In addition, the feature can be utilized as a site to site VPN termination point for the entities to connect to FedNet.
Email as a Service
Providing Email as a service to government entities, using Microsoft Exchange This service provides a self-portal for entities to manage their mail account
Activate a government service on the federal network
FedNet provides connectivity between government entities for the purpose of exchanging and sharing data, which would save the entities the costs of direct connection with each entity independently.
Network Technical Support Service
Providing technical support to the beneficiaries of FedNet services. This service is available to the entity by default as soon as it enrolls on any of FedNet services.
Data Backup (BaaS)
Data backup aims at the protection of government entities' virtual data centers hosted on FedNet or their data. This service provides a platform for entities to manage backup processes.
Disaster Recovery as a Service
Disaster recovery service enables entities to protect the systems hosted in their digital infrastructure or on the FedNet to be protected in another location far from the government entity's location. The service provides the entity with the flexibility to protect its critical virtual systems, and reduce the overall cost. Additionally, users can implement disaster recovery drills in their environment without referring to the FedNet team, to ensure availability and compliance with business continuity standards.
Default Networking
The Telecommunications Regulatory Authority and the Digital Government provide two types of network connectivity that connect government entities to the federal government network. One is the dedicated network connection ( MPLS ), which is an encrypted connection used to connect government entities through a private network with the highest service level standards. The other connection is the virtual network connection ( VPN), which is done through the Internet to the FEDnet.
Government Service Bus (GSB)
It is a system that allows government entities to exchange data smoothly and provide their services in an integrated way. The system meets the customer's needs to get the service without moving from one entity to another.
Technical Consultancy Service for Government Entities
This service provides technical consultancy to government entities to solve technical issues via expert technical teams of TDRA. It highlights challenges facing government entities and provides related suggestions and solutions.
mSurvey
The service provides a tool for composing surveys for the government entity. That tool enables the entity to reach the target audience and allows the public to provide their opinions easily and transparently.
Information Security Awareness Sessions
The service provides government entities with awareness lectures on different subjects of cybersecurity. It aims to make the public aware of the best practices in this field and related risks.
Private Dedicated Connectivity
TDRA provides two types of connectivity to connect government entities to FedNet. Private dedicated connectivity is encrypted and used to link government entities via a private network with high standards, while virtual private networking is made online via FedNet. Connectivity is made upon the requirements of the applicant and in coordination with FedNet.
Request to Provide Digital Sharing Tools
It is assisting government entities to adopt digital participation tools provided to implement the principles of the UAE digital government. The service allows entities to use an interactive platform to develop services, policies and projects based on the feedback of the public.
High Performance Internet Gateway
This service provides secure internet to all federal government entities through a dual internet service provider, which allows for higher productivity. This service provides a unified internet connection within federal entities. The Federal Network is the main internet service provider for federal entities, which guarantees a service availability by 99.99% throughout the year
Request for Linking To UAE PASS
Providing consultancy service to government entities regarding linking to the UAE Pass for purpose of digital transformation in the UAE
Malware Analysis
The service allows federal government entities to analyze malware and receive reports on the behavior of such software
Endpoint Protection
Providing a security system hosted in FedNet cloud services, installed in the servers and computers of the government entity. This system provides protection for the endpoints and devices of the entities by providing a mechanism that prevents the attacker from misusing servers and computers and sending alerts in the event of any hacking attempts. These systems can also be used for detecting intrusions that have already occurred.
Phishing Assessment
Measuring the extent to which employees respond to fraudulent messages, by sending fake messages and persuading them to send their private information or open links and attachments. A report is provided to the entity on who opened the email and clicked on the link, and who provided their private information. The report helps in assessing the level of employees awareness on security risks
Report a Cyber Incident
This service allowed the government entities to report an incident to be investigated by the TDRA team.
Penetration Testing
Evaluating the security practices at the level of the digital infrastructure and digital services of government entities, by searching for security vulnerabilities and trying to use them to access data and internal environment, and then providing a report to the entity about the vulnerabilities that have been discovered, in order to close them before attackers exploit them
Digital Forensics Analysis
Providing Forensics Analysis services for any devices or networks hacked or suspected of being hacked, and issuing a Forensics Analysis report with detailed information about what happened, how it happened and who did it.
Detecting security Vulnerabilities
This service helps government entities identify security vulnerabilities in servers, networks, and websites and provide them with recommendations on mechanisms for resolving vulnerabilities.
Providing a Security Incident Management System (SIEM)
Installing a security incident management system in the technical work environments and networks of the government entity, which provides alerts about potential risks, security incidents and vulnerabilities
Internet of Things Service
A service that allows government entities and companies to obtain approval certificate to conduct Internet of Things services
NOC for Practicing E-Activity
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts
New Application for Trust Services License
This service aims to issue licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
Add new service in existing License
This service aims to add a new (qualified) trust service or trust service to a valid TSP or (Q)TSP license.
Renewal Application for Trust Services License
This service aims to renew licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
Modifying license information for Trust Service Providers
This service aims to amend the administrative and technical data in the (Q)TSP License
Grievance against authority decision for Trust Services
This service aims to facilitate the submission of grievance against decisions or violation decisions taken by TDRA against (Qualified) Trust Service Providers.
Cancel a service in a license for trust service providers
This service enable the cancellation of a (Qualified) Trust Service from a valid license of (Qualified) Trust Service Providers
SIM Card Point of Sale Registration
This service facilitates registration of SIM cards Points of Sale (PoS) in the UAE
Modify SIM Card Point of Sale Registration
Through this service, the applicant can modify the details of SIM Card Point of Sale registration in the UAE.
Renew SIM Card Point of Sale Registration
Through this service, the applicant can renew SIM Card Point of Sale Registration in the UAE
Cancel SIM Card Point of Sale Registration
Through this service, the applicant can cancel SIM Card PoS registration in the UAE
Allocate Number Resources
Allocating number resources to UAE telecom service providers
EX Post Competition Complaints
Monitoring and following-up to control the anticompetitive behavior, ending the violations that have been found, and informing the licensee "the complainant" of all the steps that have been taken to correct wrongful practices.
Issue Licences to Provide Telecommunication Services
TDRA is the legal entity responsible for issuing licenses under the Telecommunications Law. According to the Law, operating a public telecommunications network or providing subscribers with telecommunication services and all other types of activities determined by the Board of Directors in accordance with the provisions of the Law requires obtaining a license from TDRA. The service also includes existing licensees who want to renew, amend or cancel their telecom services license.
Price Control Request (PCR)
This service allows telecom service providers in the UAE to obtain a decision from TDRA regarding price control requests for new telecom services in order to ensure fair competition between telecom service providers.
Public Lands Allocation Recommendation
The service allows telecom service providers to obtain a letter of recommendation from TDRA addressed to the concerned municipalities to approve the allocation of a public plot of land for the construction of relay transmitters of mobile network.
Request to resolve interconnection disputes between Licensees
Resolving disputes related to interconnection or access to the network between licensees in a sequential and clear manner to settle disputes between them
Return Number Resources
The service allows telecom service providers to return unused numbers
Accredited Domain Registrar License
Obtain an Accredited Domain Registrar License to provide services to register, renew or modify UAE's country code namespace (ccTLD).
Renew Licence of Accredited Domain Registrars
Renew you Accredited Domain Registrars License
Accredited Registrar Account Top Up
Top-up your account
Accredited Registrar Technical Support
TDRA provides the necessary technical information to the accredited registrars and respond to their inquiries through a specialized team
Register and Approve Telecommunication Equipment
Apply for Register and Approve Telecommunication Equipment
Renew Approval of Telecommunication Devices (Renewal of Registration of Telecommunications Equipment)
Renew the registration and approval of telecommunications equipment in the UAE. it should be requested one month before expiry date of the certificate, or within 15 days of the expiry.
Modification of Telecommunications Equipment Type Approval
Modification of the of the type approval certificate data, if the modifications are as described in the "Service Conditions" field.
Register Telecom Supplier
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Modify Registration of Telecom Equipment Supplier
Modify registration of telecom equipment suppliers and manufacturers in the UAE
Renew Registration of Telecom Equipment Supplier
Renew registration of telecom equipment suppliers and manufacturers in the UAE
Cancel Registration of Telecom Supplier
Cancel your registration as a telecom supplier in the UAE
TDRA Supplier Registration
If you want to do business with TDRA, register as a TDRA supplier and receive notifications about tender opportunities
Renew TDRA Supplier Registration
Renew your registration as TDRA supplier
Electronic Invoicing System
If you are a TDRA supplier, submit invoices and follow-up on your business with TDRA electronically
No results found
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
NOC for Practicing E-Activity
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts
Register Telecom Supplier
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
No results found
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
No results found
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Customer Experience Test
This service allowed the government entities to apply for the User Experience Testing - UX Lab request provided by TDRA.
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
Request Exception From Blocking System
Through the service, government entities can request approval from TDRA to be exempted from the blocking system applied by telecom service providers
Government Entities Social Media Support
The service allows federal and local government entities to get technical support related to social media platforms, in relation to: - Solving issues related to the entity's account hacking - Renaming the account names, while keeping the account verified
Issuance of Wireless Permits
Through this service, TDRA issues wireless services authorizations to government entities, business and individuals
Modify Wireless Authorizations
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Renew Wireless Authorizations
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Cancel Wireless Authorizations
Through this service, TDRA cancels wireless services authorizations
Providing Cloud Infrastructure (IaaS)
Providing convenient, on-demand access to a shared pool of configurable computing resources (e.g. networks, servers and storage), with a centralized deployment model, compute and storage resources enabling rapid service provision and launch with minimal management effort or interaction with service provider. The overall objective is to create a more agile federal enterprise where services can be provisioned on demand to meet government compute requirements. The service provides the following features: - Data migration feature (self-service): linking the government entity with FedNet so that the entity's business can be migrated from its location to FedNet using VMware Cloud Migration tools - The entity's infrastructure must be compatible with VMware technology - VPN feature (Self-Service): The secure virtual networking (VPN) feature within FedNet cloud enables the entity's employees to benefit from their corporate services remotely. In addition, the feature can be utilized as a site to site VPN termination point for the entities to connect to FedNet.
Email as a Service
Providing Email as a service to government entities, using Microsoft Exchange This service provides a self-portal for entities to manage their mail account
Activate a government service on the federal network
FedNet provides connectivity between government entities for the purpose of exchanging and sharing data, which would save the entities the costs of direct connection with each entity independently.
Network Technical Support Service
Providing technical support to the beneficiaries of FedNet services. This service is available to the entity by default as soon as it enrolls on any of FedNet services.
Data Backup (BaaS)
Data backup aims at the protection of government entities' virtual data centers hosted on FedNet or their data. This service provides a platform for entities to manage backup processes.
Disaster Recovery as a Service
Disaster recovery service enables entities to protect the systems hosted in their digital infrastructure or on the FedNet to be protected in another location far from the government entity's location. The service provides the entity with the flexibility to protect its critical virtual systems, and reduce the overall cost. Additionally, users can implement disaster recovery drills in their environment without referring to the FedNet team, to ensure availability and compliance with business continuity standards.
Default Networking
The Telecommunications Regulatory Authority and the Digital Government provide two types of network connectivity that connect government entities to the federal government network. One is the dedicated network connection ( MPLS ), which is an encrypted connection used to connect government entities through a private network with the highest service level standards. The other connection is the virtual network connection ( VPN), which is done through the Internet to the FEDnet.
Government Service Bus (GSB)
It is a system that allows government entities to exchange data smoothly and provide their services in an integrated way. The system meets the customer's needs to get the service without moving from one entity to another.
Technical Consultancy Service for Government Entities
This service provides technical consultancy to government entities to solve technical issues via expert technical teams of TDRA. It highlights challenges facing government entities and provides related suggestions and solutions.
mSurvey
The service provides a tool for composing surveys for the government entity. That tool enables the entity to reach the target audience and allows the public to provide their opinions easily and transparently.
Information Security Awareness Sessions
The service provides government entities with awareness lectures on different subjects of cybersecurity. It aims to make the public aware of the best practices in this field and related risks.
Private Dedicated Connectivity
TDRA provides two types of connectivity to connect government entities to FedNet. Private dedicated connectivity is encrypted and used to link government entities via a private network with high standards, while virtual private networking is made online via FedNet. Connectivity is made upon the requirements of the applicant and in coordination with FedNet.
Request to Provide Digital Sharing Tools
It is assisting government entities to adopt digital participation tools provided to implement the principles of the UAE digital government. The service allows entities to use an interactive platform to develop services, policies and projects based on the feedback of the public.
High Performance Internet Gateway
This service provides secure internet to all federal government entities through a dual internet service provider, which allows for higher productivity. This service provides a unified internet connection within federal entities. The Federal Network is the main internet service provider for federal entities, which guarantees a service availability by 99.99% throughout the year
Request for Linking To UAE PASS
Providing consultancy service to government entities regarding linking to the UAE Pass for purpose of digital transformation in the UAE
Malware Analysis
The service allows federal government entities to analyze malware and receive reports on the behavior of such software
Endpoint Protection
Providing a security system hosted in FedNet cloud services, installed in the servers and computers of the government entity. This system provides protection for the endpoints and devices of the entities by providing a mechanism that prevents the attacker from misusing servers and computers and sending alerts in the event of any hacking attempts. These systems can also be used for detecting intrusions that have already occurred.
Phishing Assessment
Measuring the extent to which employees respond to fraudulent messages, by sending fake messages and persuading them to send their private information or open links and attachments. A report is provided to the entity on who opened the email and clicked on the link, and who provided their private information. The report helps in assessing the level of employees awareness on security risks
Report a Cyber Incident
This service allowed the government entities to report an incident to be investigated by the TDRA team.
Penetration Testing
Evaluating the security practices at the level of the digital infrastructure and digital services of government entities, by searching for security vulnerabilities and trying to use them to access data and internal environment, and then providing a report to the entity about the vulnerabilities that have been discovered, in order to close them before attackers exploit them
Digital Forensics Analysis
Providing Forensics Analysis services for any devices or networks hacked or suspected of being hacked, and issuing a Forensics Analysis report with detailed information about what happened, how it happened and who did it.
Detecting security Vulnerabilities
This service helps government entities identify security vulnerabilities in servers, networks, and websites and provide them with recommendations on mechanisms for resolving vulnerabilities.
Providing a Security Incident Management System (SIEM)
Installing a security incident management system in the technical work environments and networks of the government entity, which provides alerts about potential risks, security incidents and vulnerabilities
Internet of Things Service
A service that allows government entities and companies to obtain approval certificate to conduct Internet of Things services
No results found
New Application for Trust Services License
This service aims to issue licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
Add new service in existing License
This service aims to add a new (qualified) trust service or trust service to a valid TSP or (Q)TSP license.
Renewal Application for Trust Services License
This service aims to renew licenses to trust service providers and qualified trust service providers in the United Arab Emirates.
Modifying license information for Trust Service Providers
This service aims to amend the administrative and technical data in the (Q)TSP License
Grievance against authority decision for Trust Services
This service aims to facilitate the submission of grievance against decisions or violation decisions taken by TDRA against (Qualified) Trust Service Providers.
Cancel a service in a license for trust service providers
This service enable the cancellation of a (Qualified) Trust Service from a valid license of (Qualified) Trust Service Providers
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
SIM Card Point of Sale Registration
This service facilitates registration of SIM cards Points of Sale (PoS) in the UAE
Modify SIM Card Point of Sale Registration
Through this service, the applicant can modify the details of SIM Card Point of Sale registration in the UAE.
Renew SIM Card Point of Sale Registration
Through this service, the applicant can renew SIM Card Point of Sale Registration in the UAE
Cancel SIM Card Point of Sale Registration
Through this service, the applicant can cancel SIM Card PoS registration in the UAE
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Allocate Number Resources
Allocating number resources to UAE telecom service providers
EX Post Competition Complaints
Monitoring and following-up to control the anticompetitive behavior, ending the violations that have been found, and informing the licensee "the complainant" of all the steps that have been taken to correct wrongful practices.
Issue Licences to Provide Telecommunication Services
TDRA is the legal entity responsible for issuing licenses under the Telecommunications Law. According to the Law, operating a public telecommunications network or providing subscribers with telecommunication services and all other types of activities determined by the Board of Directors in accordance with the provisions of the Law requires obtaining a license from TDRA. The service also includes existing licensees who want to renew, amend or cancel their telecom services license.
Price Control Request (PCR)
This service allows telecom service providers in the UAE to obtain a decision from TDRA regarding price control requests for new telecom services in order to ensure fair competition between telecom service providers.
Public Lands Allocation Recommendation
The service allows telecom service providers to obtain a letter of recommendation from TDRA addressed to the concerned municipalities to approve the allocation of a public plot of land for the construction of relay transmitters of mobile network.
Request to resolve interconnection disputes between Licensees
Resolving disputes related to interconnection or access to the network between licensees in a sequential and clear manner to settle disputes between them
Return Number Resources
The service allows telecom service providers to return unused numbers
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
NOC for Practicing E-Activity
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts
Accredited Domain Registrar License
Obtain an Accredited Domain Registrar License to provide services to register, renew or modify UAE's country code namespace (ccTLD).
Renew Licence of Accredited Domain Registrars
Renew you Accredited Domain Registrars License
Accredited Registrar Account Top Up
Top-up your account
Accredited Registrar Technical Support
TDRA provides the necessary technical information to the accredited registrars and respond to their inquiries through a specialized team
Issuance of Wireless Permits
Through this service, TDRA issues wireless services authorizations to government entities, business and individuals
Modify Wireless Authorizations
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Renew Wireless Authorizations
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Cancel Wireless Authorizations
Through this service, TDRA cancels wireless services authorizations
Register and Approve Telecommunication Equipment
Apply for Register and Approve Telecommunication Equipment
Renew Approval of Telecommunication Devices (Renewal of Registration of Telecommunications Equipment)
Renew the registration and approval of telecommunications equipment in the UAE. it should be requested one month before expiry date of the certificate, or within 15 days of the expiry.
Modification of Telecommunications Equipment Type Approval
Modification of the of the type approval certificate data, if the modifications are as described in the "Service Conditions" field.
Register Telecom Supplier
Registration of manufacturers and suppliers wishing to trade in telecommunications equipment in the UAE
Modify Registration of Telecom Equipment Supplier
Modify registration of telecom equipment suppliers and manufacturers in the UAE
Renew Registration of Telecom Equipment Supplier
Renew registration of telecom equipment suppliers and manufacturers in the UAE
Cancel Registration of Telecom Supplier
Cancel your registration as a telecom supplier in the UAE
TDRA Supplier Registration
If you want to do business with TDRA, register as a TDRA supplier and receive notifications about tender opportunities
Renew TDRA Supplier Registration
Renew your registration as TDRA supplier
Electronic Invoicing System
If you are a TDRA supplier, submit invoices and follow-up on your business with TDRA electronically
Internet of Things Service
A service that allows government entities and companies to obtain approval certificate to conduct Internet of Things services
Request for Linking To UAE PASS
Providing consultancy service to government entities regarding linking to the UAE Pass for purpose of digital transformation in the UAE
No results found
Make Inquiry
Inquire about any of TDRA's services or initiatives, or follow-up on existing requests
Submit Suggestion
Share your suggestions regarding any of TDRA's services, initiatives, or events
Complaint
Submit a complaint about TDRA services, service channels or others
Dispute resolution with service providers
Submit a complaint about service providers (Etisalat, du) regarding mobile services, data, landlines or others
Customs Release Permit for Telecommunication Devices
Through this service, TDRA issues custom release permits for telecommunications equipment in the UAE
Block or Unblock Websites
The prohibited content is defined as any content that is contrary to the public interest, public morality, public order, public and national security, Islam morality or is otherwise prohibited by any applicable UAE law, regulation, procedure, order or requirement, as more specifically described in each of the Prohibited Content Categories, Here. The service allows customers to request that service providers block or unblock websites violating UAE laws.
NOC for Practicing E-Activity
TDRA provides NOC for practicing e-activity to individuals and businesses that wish to practice an activity of an economic nature on the Internet in the UAE, through websites, applications or social media accounts
Issuance of Wireless Permits
Through this service, TDRA issues wireless services authorizations to government entities, business and individuals
Modify Wireless Authorizations
Through this service, TDRA modifies wireless services authorizations to government, business and individuals
Renew Wireless Authorizations
Through this service, TDRA renews wireless services authorizations to government, business and individuals
Cancel Wireless Authorizations
Through this service, TDRA cancels wireless services authorizations
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Our Initiatives
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aeDomain
The .aeDA is responsible for the setting and enforcement of all policies with regard to the operation of the .ae ccTLD and ".امارات" (dotEmarat) as well as overseeing the operation of the Registry System.
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ICT Fund
The first of its kind in the Arab world, the ICT Fund aims to jump start innovation within the ICT sector in the UAE.
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Betha Program
Aims to enhance the national education sector by supporting UAE academically distinguished cadres to drive the country’s education in ICT related disciplines, in order to meet the increasing demand for ICT specialized national human resources.
Cloud Service Providers (CLSP)
The voluntary CLSP Information Form aims to gather vital details about Cloud Service Providers operating in or engaging with the UAE market. The initiative strengthens collaboration between CLSPs and the Telecommunications and Digital Government Regulatory Authority (TDRA), while also fostering transparency, building trust, and improving the?regulatory framework for cloud services.
Media Hub
On the Sidelines of the Science, Technology and Innovation for the Sustainable Development Goals Forum Strategic Partnership between the UAE and the United Nations (UNDESA) to Advance Regional Digital Integration
The Telecommunications and Digital Government Regulatory Authority (TDRA) Welcomes APTLD Delegation to Explore Collaboration in Domain Name Management
TDRA celebrates World Creativity and Innovation Day by Organizing: "Empowering Digital Societies Summit"
Under the Theme "Today's Challenges, Tomorrow's Solutions", The Telecommunications and Digital Government Regulatory Authority Launches the 8th Edition of UAE Hackathon 2025
The Telecommunications and Digital Government Regulatory Authority Launches the 8th Edition of UAE Hackathon 2025
In preparation for a new era of smart cities TDRA announces the allocation of the 600 MHz and 6 GHz bands for International Mobile Telecommunications (IMT)
The UAE National Domain “.ae” marks 347,000 registrations Reflects confidence of companies, individuals and business owners
TDRA Organizes Workshop Titled Improving QoE through digital transformation in telecom
TDRA Transformative Project 1 - 2 - 3
In this episode, We spotlight TDRA's transformative projects for UAE Centennial 2071, inspired by the 'We the UAE 2031' launched by His Highne...
TDRA Virtual Camp
Join us as we reflect on past memories and explore the bright future of the TDRA Virtual Camp.
24/07/2024
54th Meeting of the Executive Bureau of the Arab Telecommunicatoins and Information Council of Ministers (ATICM)
Add to Calendar22/07/2024
53rd Meeting of the Arab ICT Permanent Committee
Add to Calendar11/07/2024
Hosting 2nd meeting of the Zero Government Bureaucracy Program
Add to Calendar08/07/2024
Mohammed Bin Rashid Government Excellence Award - Field Visit
Add to Calendar01/07/2024
Annual Gathering Meetings Leaders Committee
Add to Calendar01/07/2024
DGOV Pioneers Graduation
Add to Calendar20/06/2024
Family online safety community campaign
Add to Calendar17/06/2024
Eid Al Adha
Add to Calendar16/06/2024
Waqfat Arafat
Add to CalendarTDRA Sectors
Regulations and Ruling
In line with its regulatory role, TDRA provides a list of regulations and rulings in the various fields of the ICT sector.
