In recognition of our immense importance of Consumer welfare in the UAE, the TDRA has instructed both licensees to publish and maintain up to date Service Coverage Interactive Maps (SCIM), for the following objectives:

  • To display the availability of telecommunications services in the UAE
  • To increase Consumer welfare and happiness
  • To empower Consumers to make informed decisions regarding their telecommunications needs and requirements.

The SCIM will enable UAE public telecommunication consumers to obtain coverage information of specific services on a specific location on the map, such as cellular coverage (2G, 3G, 4G, 5G) and fiber coverage for fixed services (double play and triple play). 

In addition, it displays the location of the business- and service centers owned by the licensees in the UAE.

 

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Mobile coverage
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Last updated :

12/11/2022 21:29

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Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

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Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support
Complaint About Telecom Providers

Within it's mandate as the UAE telecom regulator, TDRA receives customers' complaint aganist the performance and services

Help and support