Within its mandate as the UAE telecom regulator, TDRA receives customers' complaints against the performance and services of telecom operators (du, Etisalat, Virgin) in the UAE.
TDRA aims to protect the interests of consumers, improve the level of telecom services to achieve the interests of subscribers in the UAE, restrict licensees to standards of quality and performance and ensure their adherence to the UAE telecom regulations.
5 working days
Free of charge
Mobile Application
TDRA Website
Call Center
Customer Happiness Center Abu Dhabi
Customer Happiness Center Dubai
None
Not Applicable
Last updated :
01/06/2022 18:36