TDRA provides the customers with the ability to complain against any of its services. A complaint is a statement submitted to TDRA by an external party, expressing their dissatisfaction with procedures or transactions they experience during applying to a service, or the method of service provision.
To
view FAQs, click here
Log in using UAEPass (for digital channels)
Fill-in the required information and attach the supportive document (if available)
TDRA will study the complaint
The customer will receive TDRA response, and will be asked to submit his/her satisfaction level with the resolution
One working day
Free of charge
Mobile Application
TDRA Website
Call Center
Customer Happiness Center Abu Dhabi
Customer Happiness Center Dubai
None
Rate the service
Supportive documents (if available)
Not available
Last updated :
16/01/2023 15:02
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