Consultation - The Effectiveness of UAE Digital Government in the Delivery of Public Services

This purpose of this survey is to assess the effectiveness of Digital Government (DGov) in the delivery of public services from the UAE community perspective.

The survey is made up of two main sections and a total of 48 questions. The first section includes 7 close-ended and short answer questions. The second section includes 41 questions, almost all of which are Likert scale questions. 

The explanation for each section is provided in what follows:

  • The first section of the survey aims to gather sociodemographic data about the participants. The aim is to help the researchers categorize the participants into sub-groups, determine whether the sample is representative, and try finding the impact of the background characteristics on the participants' answers and points of view with respect to the future of the UAE.
  • The second section of the survey aims to gather the views and perceptions of the UAE Hackathon community about the Digital Government (DG) in the UAE and its public value, their current experiences with DG, their confidence and trust in using DG, and what suggestions they have to enhance the user experience on DG.

To know more about the UAE Hackathon for the year 2023, please click here

Please note that Data will be kept confidential and will be only used for Research purposes. 


To view the consultation outcome click here.


Open Date


Closing on


Last updated :

23/06/2022 08:50

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