The Spectrum Services Section is responsible for delivering direct operational services to customers by processing spectrum-related applications, issuing spectrum authorizations, and performing associated registration, update, and data management activities related to frequency usage across the UAE. The Section’s scope of work includes the registration of distress beacons for vessels, aircraft, and individuals; the assignment of call signs for ships and amateur radio users; the issuance of Maritime Mobile Service Identity (MMSI) numbers for vessels; and the updating of International Telecommunication Union (ITU) databases related to call signs and maritime identifiers. The Section also provides on-site operational support for major events by assigning the required spectrum and alternative frequencies to ensure the continuity of event operations. It is responsible for allocating radio frequencies for all radiocommunication services and maintaining the national spectrum database, covering operators, individuals, the business sector, and military and law enforcement entities. In addition, the Section coordinates with the Ministry of Foreign Affairs and International Cooperation to assign frequencies for diplomatic missions and official visits, and undertakes international coordination with neighboring countries. It handles customer complaints and inquiries, issues permits for technical tests and trials, participates in relevant international events, and coordinates with international organizations and specialized bodies. The Section further conducts studies and research, develops business continuity plans, identifies and monitors risks and mitigation initiatives, and assesses enhancements to spectrum resource management systems. It also reviews applications for the type approval of telecommunications equipment and provides technical advice on their compliance with the National Frequency Plan and spectrum regulations.

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