Overview:

As part of its ongoing efforts to protect telecom service users' privacy, TDRA works to limit intrusive marketing SMS messages through a dedicated regulatory policy. TDRA encourages licensees to provide clear and effective mechanisms that allow subscribers to opt-in or out easily. The Authority monitors compliance through regular reporting and mandates strict action against entities that send messages without prior consent.

 

Objectives:

- Promote secure and reliable ICT in the UAE.

- Encourage effective use of ICT to support a sound working environment.

- Create a safer communication environment.

 

Mobile Subscribers – Know Your Rights:

Download PDF File

 

Useful Links:

Unsolicited Electronic Communications Regulatory Policy

FAQs 

Awareness Video

Radio Interview

Dispute Resolution on Marketing SMS with Service Providers

Blocking Marketing SMS (Etisalat)

Blocking Marketing SMS (du)

Blocking Marketing SMS (Virgin)