Erteqa

A national TDRA initiative, the first of its kind in the world for the classification of Customer Service centers of telecom service providers, aiming at enhancing customers’ happiness of UAE telecom sector.

Evaluation Criteria

Innovation

Customers Expectation's

Customers Journey

Facilities and Amenities

The center ” the location, services and products”

Last updated :

26/12/2021 13:57

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