Network Technical Support Service
Service Description
Providing technical support to entities using Federal Network (FEDnet) services. The entity is also automatically registered in the technical support service once any service provided through the Federal Government Network is activated
Service Steps
Expected Time
Priority 1: 4 hours - Priority 2: 8 hours - Priority 3: 4 working days- Priority 4: 5 working days
Fees
Free of charge
Target Audience
Government Sector
Service Channels
Smart App
TDRA Website
Service Conditions
No service conditions
Complication Level
Normal service
Service Package
No service package
Service outcome
Getting technical support for entities using FEDnet services
Service Remark
Registration is done automatically once a FEDnet service is availed
Service Limitation
No service limitation
Linkage to Other Services
No linked services
Required Documents
No required documents