Submit a complaint

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Service Description

TDRA provides customers the ability to file a complaint about any of its services. A complaint is defined as a written statement made to TDRA by an external party, expressing their dissatisfaction with procedures or transactions when applying for the service, or with the method of delivery

Service Steps

Expected Time
  • 1 working day
Fees

  • Free of charge

SDGs Goal
  • Industry, Innovation And Infrastructure
Target Audience

  • Individuals

    Business Sector

    Government Sector

    Non-Governmental Organizations

Service Channels
  • Smart App
  • TDRA Website
  • Call Center
Service Conditions

No service conditions

Complication Level
  • Normal service
Service Package
  • No service package
Service outcome
  • Complaint resolution
Service Remark
  • No service remarks
Service Limitation
  • No service limitation
Linkage to Other Services
  • No linked services

Required Documents

 Supporting documents of the complaint (if any) 

For assistance, get in touch through

Call: 800 12

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