Complaint
Service Description
TDRA provides customers the ability to file a complaint about any of its services. A complaint is defined as a written statement made to TDRA by an external party, expressing their dissatisfaction with procedures or transactions when applying for the service, or with the method of delivery
Service Steps
Expected Time
1 working day
Fees
Free of charge
SDGs Goal
Industry, Innovation And Infrastructure
Target Audience
Individuals
Business Sector
Government Sector
Non-Governmental Organizations
Service Channels
Smart App
TDRA Website
Call Center
Service Conditions
No service conditions
Complication Level
Normal service
Service Package
No service package
Service outcome
Complaint resolution
Service Remark
No service remarks
Service Limitation
No service limitation
Linkage to Other Services
No linked services
Required Documents
Supporting documents of the complaint (if any)
