UX Experience Testing - UX LAB

Service Description

The service aims to assist federal government entities in evaluating the customers' experience during their journey to obtain the service through the various service provision channels of the requesting entity.


Service Steps

Expected Time

Not available


Fees

Free of charge


Target Audience

Federal Government entities only 


Service Channels

Mobile Application

TDRA Website


Service Conditions

Federal government entities may apply for this service once a year only.


Complication Level

Complex


Service Package

None


Service outcome

Detailed report on the tested service


Service Remark

None


Service Limitation

This service is available to federal government entities only.


Linkage to Other Services

None


Required Documents

  • Providing the link to the evaluated service
  • Providing a list of the names, contact numbers and e-mail addresses of the test takers

  • Providing a demo account to enable TDRA to apply for the service

For assistance, get in touch through

Call: 800 12

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