Secure Internet

About Service

FEDnet provides Secure Internet Connectivity to Federal Government entities through a dual Internet Service Provider (ISP) Solution allowing for high throughput and redundancy.

The Internet Service provides a consolidation of internet connections across Federal Entities. This reduces the perimeter against intruder attacks by limiting the public vulnerability point to just one Internet Gateway, as the FEDnet is the main internet service provider to the federal entities, which leads to 99.99% service availability throughout the year, and saves the entities the service costs.

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Service Steps
  • 1 Step 1

    In case it is a new request, it should be through an official communication with TDRA DG.

  • 2 Step 2

    In case it is an add-on service, it can be sent to FEDnet service desk through the available communication channels.

Expected Time

N/A

Fees

The fee is decided based on service size & management decision.

Channels

Mobile Application

TDRA Website

Customer Happiness Center Dubai

Customer Happiness Center Abu Dhabi

Terms And Conditions

Federal Government Entity 

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Required Documents

  • New request: official letter to TDRA DG.
  • Add-on service: contact FEDnet service desk.
  • Required information will be gathered after the approval is obtained.

Payment Channels
  • E-Payment
  • E-Dirham

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Last updated :

18/04/2022 10:49 AM