Customs Release Permit for Telecommunication Devices

Service Description

Through this service, TDRA issues customs release permits for telecommunications equipment in the UAE 


Service Steps


Expected Time
  • 1 working hour

Fees
  • Free of Charge


SDGs Goal
  • Industry, Innovation And Infrastructure

Target Audience
  • Individuals

    Business sector

    Government sector


Service Channels
  • Smart App
  • TDRA Website

Service Conditions
  • For individuals: A device compatible with the technical requirements adopted by TDRA and published on its website
  • For companies: The company is registered with TDRA, and the devices are certified by TDRA

Complication Level
  • Express service

Service Package
  • No service package

Service outcome
  • Customs release permit

Service Remark
  • Types of Customs Clearance Permits: - Customs Clearance Permit for Commercial Purposes - Temporary Customs Clearance Permit - Customs Clearance Permit for Imported Telecommunications Devices for Personal use (Non-Commercial) - Permanent Customs Clearance Permit

Service Limitation
  • The service is requested by: - individuals wanting to import telecom equipment for personal use - Manufacturers and suppliers of telecom equipment in the State, and registered with TDRA - Governments and companies wishing to participate in exhibitions held within the State (whether the companies are from abroad or within the State)

Linkage to Other Services
  • The service is linked to "Register Telecom Supplier" service and "Register and Approve Telecommunication Equipment" service

Required Documents

Documents required of individuals:

  • Customs documents of the shipment
  • Technical specifications of the devices

Documents required of businesses:

  • The approved device in the company's account
  • Customs declaration
  • Bill of lading
  • Device specifications
  • Shipping lists or invoices

- As for companies wishing to participate in exhibitions held within the country, whether the companies are from abroad or inside the country, they must adhere to the following:

  • Obtaining a letter from the organizer indicating that the company concerned is participating in the exhibition organized, together with specifying the exhibition name, venue, date, and the company's platform number
  • A letter of undertaking from the company addressed to TDRA mentioning that the equipment will be returned to its source following the exhibition's end

For assistance, get in touch through

Call: 800 12

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