“Mabrouk Ma Yak” service is part of the 100-day-challenge of completing all official document transactions of UAE citizens’ newborns. It is part of the Government Accelerators, and aims to reduce the customer’s journey from 7 visits to one visit only, during which, all newborn official documents are delivered, including birth certificate, passport, ID, add to the national family book and population register.

New Baby Born Bundle is an initiative by TDRA that allows parents to conduct all government process in registering their new born baby through a unified platform. The initiative was brought due to the time consumed by users in conducting the process, the paperwork required and the time spent by public services employees in concluding all these paperwork. The average time that was required between 8-5 days by parents while the time required has been reduced to merely filling up a form online which is integrated with TDRA Smart Pass, the unified federal government portal. The initiative was a tie up between the Ministry of Cabinet Affairs, the Telecommunication Regulatory Authority, the Ministry of Interior, the Ministry of Health & Prevention, Ministry of Finance and the Emirates Identity Authority. The initiative ultimately aimed at increasing happiness amongst families, reduce operational times by public employees thus increasing productivity and reduce carbon emissions by 7.5 tons annually.

For more information, visit Mabrouk Ma Yak website