Complaint

Service Description

TDRA provides customers the ability to file a complaint about any of its services. A complaint is defined as a written statement made to TDRA by an external party, expressing their dissatisfaction with procedures or transactions when applying for the service, or with the method of delivery


Service Steps

Expected Time

One working day


Fees

Free of charge


SDGs Goal

Industry, Innovation And Infrastructure


Target Audience

Individuals

Business Sector

Government Sector

Non-Governmental Organizations


Service Channels

Portal

Smart App

Call Center


Service Conditions

No service conditions


Complication Level

Normal service


Service Package

No service package


Service outcome

Complaint resolution


Service Remark

No service remarks


Service Limitation

No service limitation


Linkage to Other Services

No linked services


Required Documents

 Supporting documents of the complaint (if any) 

For assistance, get in touch through

Call: 800 12

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