TDRA is the statutory body responsible for the regulation of the Telecommunications Sector in the UAE. TDRA regulates the sector according to its mandate: the Telecommunications Law – Federal Law by Decree No. (3) of 2003 Regarding the Organization of Telecommunications and its amendments and according to State Policy.
Through TDRA´s Regulatory Framework we aim to create - where appropriate and needed - a set of regulatory instruments that will enable the UAE in reaching its objectives. (The objectives of TDRA include: ensuring adequacy and enhancement of Telecom and ICT services throughout the UAE; establishing and implementing a regulatory framework; and promoting the UAE as a regional ICT hub)
Our responsibility/functions covers various areas of regulation, such as; consumer protection, allocation of scarce resources (spectrum and numbers), interconnection of licensee´s networks which will ensure that you can reach any subscriber to a number regardless of where they are and whom they are getting their services from, ensure the use of approved telecommunications devices, licensing and competition safeguard that acts as regulation of a market that is not competitive on its own.
When regulating the Telecommunications sector, TDRA carefully analyses the need for regulation. In an otherwise functional market, very little regulation is necessary to ensure appropriate consumer rights and fair competition as most markets will ensure such factors via a natural selection of the best/most competitive services/products. However, due to the nature of the telecommunication market; the unusually high cost of establishing the required infrastructure and the appropriate allocation of scarce resources the market forces doesn´t work on its own. Therefore there is a need to regulate the Telecommunications Sector in order to ensure the supply, the prices, quality of service and consumer rights.
When TDRA - with the corporation of the industry - identifies areas that need to be regulated in order to correct a competitive imbalance TDRA will consult with the relevant stakeholders, take their point of views into consideration when finalizing a regulatory instrument. Further to maintaining close dialog with the industry TDRA will investigating the need for regulation investigate best practices in other jurisdictions. TDRA will only regulate where appropriate and will where market forces are sufficient de-regulate and let the market regulate itself.
International Telecommunications Cable Regulations
09/05/2022
International Telecommunications Cable Regulations Annex A
09/05/2022
International Telecommunications Cable Regulations Annex B
09/05/2022
Resolution No. 11 of 2022 on International Telecom Cables (Arabic)
09/05/2022
Consumer Protection Regulations Version 2.0
25/07/2023
People of determination accessibility to telecommunication services in the United Arab Emirates 1-2014 - Arabic
18/12/2014
TRA Consumer Protection Guide
17/10/2016
Code of Practice
22/09/2010
Common Definitions Policy
22/09/2010
Complaints Handling Policy
22/09/2010
UAE Domain Name Dispute Resolution Policy
29/09/2010
Domain Name Eligibility Policy
21/04/2008
Domain Name Password Policy
21/04/2008
Domain Name Renewal, Expiry & Deletion Policy
22/09/2010
Domain Name Transfer – Change of Registrant
22/09/2010
Domain Name Transfer – Change of Registrar
21/04/2008
Privacy Policy .ae Domain
22/09/2010
Registrant Warranties Policy
21/04/2008
Reserved Names Policy
22/09/2010
WhoIs Data Collection and Display Policy
22/09/2010
Zone File & Registry Database Access Policy
21/04/2008
Acceptable Use Policy
21/04/2008
Annex (4) of the Regulatory Policy on Mobile Subscriber Registration Requirements "Registration of Mobile SIM Card Points of Sale (PoS)"
21/12/2020
DETERMINATION 1 of 2011
23/01/2011
Determination No (1) 2012
02/03/2012
Ex-Ante Competition Safeguards Regulatory Policy
28/11/2013
Ex Ante Comp Safeguards - v1 1 -Update 30 Sep 2010 -final
30/09/2010
Ex Post Comp Safeguards - V1 1-Update 30 Sep 2010-final
30/09/2010
Market Review Guidelines - FINAL - PRC Approved (V1 0) 30092010
30/09/2010
Reg Policy Comp Safeguards -V1 1-Update 30 Sep 2010 - final
30/09/2010
Instructions Cost Accounting, Accounting Separation and LRIC Modelling
29/12/2011
INMARSAT communications company
27/01/2016
Decision National Roaming
26/10/2008
Decision Termination of Inbound International Traffic
26/12/2007
Dispute Resolution Procedures
06/05/2018
Instruction Compliance with Licence Obligation
12/07/2007
Instruction Compliance with Licence Obligations
11/04/2007
Instruction Interconnection
19/02/2006
Instruction Mobile Site Sharing
22/05/2008
Interim Decision National Roaming Western Region
29/05/2008
Interim Decision Termination of Inbound International Traffic
20/06/2006
Policy Carrier Selection and Carrier Pre-Selection
17/06/2006
Policy Directory Database Interconnection Service
07/06/2007
Policy National Roaming Services
30/04/2005
Regulatory Policy Directory Information
14/09/2009
Regulatory Policy Interconnection Pricing
15/12/2010
Internet Access Management - Regulatory Policy
19/04/2017
Regulatory Policy - Internet of Things (IoT)
15/04/2019
Regulatory Procedure - Internet of Things (IoT)
06/03/2019
Access public lands for the purpose of building network booster sites - in Arabic
04/10/2020
Access to private lands
21/12/2020
Licensing Regulation
14/03/2023
Alyah Advanced Satellite Communications Services License
09/08/2020
Al Yah Satellite Communications Company Licence
28/02/2020
Licensing Fees
16/06/2009
Licence -Broadcast Satellite Transmission - Al Maisan
09/08/2021
Licence - Broadcast Satellite Transmission - Intaj
18/07/2021
Licence -GMPC- Thuraya
27/10/2013
Licence -Public Access Mobile Radio- Nedaa
16/09/2019
Licence -Public Telecom- du (2-2006)
01/01/2006
Licence -Public Telecom- Etisalat
01/01/2006
Licence -Satellite and Broadcast satellite services- Star Satellite Communications
09/08/2020
Licenses Template -GMPC
23/07/2008
Licenses Template -Public Access Mobile Radio
23/07/2008
licenses Templates -Broadcast Satellite Services
05/08/2009
licenses Templates -Satellite Services
05/08/2009
Instructions to combat stealing of mobile phones (Arabic)
16/10/2012
Registration Requirements for Mobile Consumers Policy
27/09/2011
National Numbering Plan Version 5.7
03/06/2015
Number Portability
05/08/2009
Policy Dispute Resolution
02/10/2018
Price Control Regulatory Policy and Procedure
28/07/2017
Quality of Service (QoS) V2.0
24/09/2019
Consultation Procedure
06/05/2018
Dual Connectivity V1.0
24/09/2019
Regulatory Instrument Designations
27/09/2009
Cellular phone spam SMS regulatory policy
29/03/2020
TDRA Regulations for Ultra Wide Band and Short Range Devices 5.0
30/10/2023
TDRA Regulations for Services Ancillary to Broadcast Production, Program Making & Special Events (PMSE) 3.0
30/10/2023
TDRA Regulations for Spectrum Monitoring, Interference Management and Enforcement v1.0
18/05/2023
TDRA Regulations for Unmanned Aircraft Radio Systems 2.0
28/12/2022
TDRA Guidelines on Exposure Limits for Non-Ionizing Radiation (100 kHz to 300 GHz)
05/12/2022
TDRA Regulations for Permissible Non-Ionizing Radiation Limits
27/12/2021
Aeronautical Radio Service Regulations
14/03/2018
Amateur Radio Regulations v3.0
21/12/2020
Cellular Systems Coverage Measurements Regulations
05/08/2009
Earth Stations Regulations V4.0
21/12/2020
Fixed Radio Service Regulations
27/12/2021
Free Space Optics Regulations
15/10/2018
Frequency Spectrum Fees Regulations 4.0
25/12/2019
Guideline for Coordination of Satellite Network V2.0
14/06/2020
Maritime Radio Systems Regulations 3.0
19/09/2019
Mobile Communications OBV Regulations
12/12/2018
National Frequency Allocation Chart 2020
29/03/2020
Private Mobile Radio (PMR) Regulations
27/12/2021
Radiocommunications Policy 2.0
19/09/2019
Space Services Policy V1.0
20/03/2019
Spectrum Allocation and Assignment Regulations 2.0
19/09/2019
UAE National Frequency Plan 2020
27/06/2021
UAE Spectrum Outlook 2020-2025 v1.0
06/02/2020
Policy - Telecommunications Equipment Type Approval Regime
09/05/2022
Regulation - Telecommunications Equipment Type Approval Regime V3.0
09/05/2022
Type Approval Service Fees V4.0
09/05/2022
SIM Cards point of sale registration policy
18/05/2016
UAE Information Assurance Regulation
11/03/2020
Voice over internet protocol Regulatory policy
30/12/2009
Response to PFR - Case IT- final version 11 March 08
11/03/2008
Decision National Roaming case Number : NR/D/19Mar08
26/10/2008
DECISION Termination of Inbound International Traffic Case Number: IT/D/22Apr06/02
26/07/2007
Interim Decision | National Roaming - Westren Region
29/05/2008
Response to PFR Etisalat
12/11/2008
Termination Of Inbound International Traffic Case IT/D/22Apr06/02
26/06/2008
Determination No (1) of 2011 Relevant Markets for Telecommunication Services and Related Products in the UAE
22/11/2012
Determination No (2) 2012 Etisalat’s Regulated Weighted Average Cost of Capital
01/07/2012
DETERMINATION NO (2) OF 2011 Carrier Pre-Selection Charges
23/01/2011
REDACTED- VD (1) OF 2009- Non-Compliance with Directive No (3) of 2008
16/03/2009
VD NO. 2 OF 2008 - Price Changes-FINAL2(REDACTED)
18/12/2008
